About Alston House - Care Home Leicester

Alston House - Care Home Leicester offers a warm and personalised care environment, providing exceptional services in a charming setting. We prioritise the dignity and well-being of our residents through person-centred care, supported by state-of-the-art electronic care plans tailored to each individual. Residents enjoy spacious en-suite rooms, beautifully landscaped accessible gardens, and inviting social spaces that foster a vibrant community atmosphere. Our dedicated team provides complimentary Wi-Fi, fresh and tasty meals, and a diverse range of activities designed to enrich daily life, ensuring that every resident feels valued and supported.  

CQC Rating

Why Choose Alston House ?

Experienced and Compassionate Carers

At Alston House, we understand that true well-being encompasses more than just physical health. Our holistic approach nurtures the physical, emotional, and social aspects of life, ensuring our residents enjoy a balanced and fulfilling lifestyle. This comprehensive care model is designed to support the overall well-being of each individual, promoting a sense of contentment and happiness.

Fully Electronic and Customisable Care Plans

At Alston House, we leverage technology to enhance our care services through fully electronic and customisable care plans. This modern approach ensures that each resident’s care plan is tailored precisely to their individual needs and preferences, providing a high level of personalisation and responsiveness. We regularly review, maintain and update these to ensure that the resident receives the optimal level of care that they rightfully deserve.

Diverse Activity Programs

We offer a broad range of activities designed to cater to the diverse cultural backgrounds and interests of our residents. From arts and crafts to physical exercise and social events, our inclusive programmes ensure that everyone can find activities that they enjoy and find meaningful.

Anthony Scalia, Home Manager

" Care means treating someone how you would want your family treated. Being there for them when they need you, for all of the good and the bad. At Alston House, we are proud to provide this to our residents.

 

  • Contact Us To Arrange A Tour, Or Request A Call Back
  • We Can Carry Out A Free, No Obligation Care Needs Assessment
  • The Care Assessment Can Be Carried Out Within 24 Hours Of Your Enquiry
  • We Will Ensure We Have Everything Ready For Your Welcoming
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Services & Care

At Alston House, we offer a variety of care options tailored to diverse needs catering to all those in Leicester, Leicestershire and surrounding cities. Our Day Care Facilities provide stimulating environments for daytime support, while Respite Care offers temporary relief for both caregivers and individuals. For round-the-clock assistance, specialising in Dementia Care, our Residential Care Homes ensure continuous care and accommodation. Our commitment is to deliver compassionate and professional care, empowering individuals to lead fulfilling lives with dignity.

Facility And Amenities

Discover a blend of comfort and convenience with our range of facilities and amenities, thoughtfully designed to enhance the well-being and lifestyle of our residents.

Care Home Leicester Spacious Ensuite Bedrooms
Enjoy comfort and privacy with our generously sized ensuite rooms.
Care Home Leicester Fully Planned Activity Schedule
Engage in a vibrant calendar of social and recreational activities.
Care Home Leicester Complimentary Wi-Fi
Stay connected with free high-speed internet throughout the home.
Care Home Leicester Fresh and Tasty Meals
Delight in nutritious, chef-prepared meals daily.
Care Home Leicester Parking for Residents and Visitors
Hassle-free parking available for you and your guests.
Care Home Leicester Laundry and Housekeeping
Enjoy a clean and tidy living space with our comprehensive services.

FAQs

We offer residential, dementia care, day care, palliative care, physical disabilities and more; tailored to meet each resident's unique needs. We also cater for what may be classed as complex care needs. Potential residents go through a complimentary, no-obligation care assessment, which helps the Alston House team understand what resources, including staffing levels and equipment is required to be able to deliver exceptional care to loved ones.

Alston House has an Activities Coordinator which helps us offer a wide range of activities including arts and crafts, exercise classes, outings, and social events. Alston House residents also have access to a minibus which allows residents to visit a variety of planned outdoor activities and have a great time with the team. We believe this is instrumental in providing a home from home experience to all loved ones.

Our care plans are personalised and created in consultation with residents, families, and healthcare professionals. They take into account a variety of aspects from day-to-day activities such as dietary requirement and equipment usage, to longer term impacts from cultural backgrounds, likes and dislikes, preferences and so much more.

Our staffing levels are carefully maintained to provide personalised care, with ratios varying based on resident needs. Resident needs and impact on staffing levels are all taken into account during care assessments. There is a robust mechanism which helps us understand staffing requirements which are maintained at all times, in line with our HR, Recruitment and Staffing policies - allowing us to ensure there is always enough staff available to cater for the needs of loved ones.

Our Chefs prepare nutritious and also vegetarian meals tailored to individual dietary requirements and preferences, including special diets. We like to get to know loved ones, their likes and dislikes, which feeds into part of their care plan. This helps our Chefs cook meals that our residents truly enjoy and look forward to. Snack trolleys are also available throughout the day.

We have on-site medically trained colleagues and work closely with local healthcare providers to manage and monitor residents' health. Colleagues that administer medication are qualified and go through the correct level of training, which is monitored and maintained using audit systems and processes.

It is worth noting that families may be eligible for care provision at no cost to their loved ones. Costs vary based on the type of care and services required. We offer flexible payment plans and can discuss options during a consultation. If you would like to know more about costs associated to care at Alston House, please feel free to get in touch with us by calling 0116 296 0700, and we can arrange for a free, no-obligation care assessment service.

We know that placing a loved one in a care home can cause concerns over protection and their security. Alston House goes above and beyond to provide reassurance to families and loved ones by ensuring there are robust audit processes, systems, and safe recruitment policies which protects and provides enhanced protection to our residents and our team. We also have CCTV and sound coverage in communal areas for added security measures.


Reviews

 

CQC Rating

Note: Since the CQC Inspection in October 2024, Alston House – Care Home Leicester has not only acted on all of the feedback received, however has gone above and beyond in improving even further, ensuring that all residents and the community remain supported with exceptional care. As per our internal measures, we are on track for an ‘OUTSTANDING‘ rating at our next inspection. If you have any questions or concerns, please feel free to give us a call on 0116 296 7744 and we would be more than happy to have a chat.