About West View - Care Home Leicestershire

West View - Care Home Leicestershire is a well-established, award winning care home dedicated to delivering top-tier care in a welcoming and secure environment. Our focus on dignity and well-being is central to our philosophy, implemented through person-centred care and comprehensive electronic care plans. Residents are treated to spacious en-suite accommodations, picturesque accessible gardens, and a variety of social spaces that encourage interaction and community spirit. Our amenities, including a hairdresser's room and complimentary Wi-Fi, complement a lifestyle enriched by a fully planned activity schedule and exquisite meals, all designed to create an atmosphere of comfort, enjoyment, and superior care.  

CQC Rating Food Hygiene Rating

Why Choose West View ?

Holistic Approach to Wellbeing

At West View, we understand that true well-being encompasses more than just physical health. Our holistic approach nurtures the physical, emotional, and social aspects of life, ensuring our residents enjoy a balanced and fulfilling lifestyle. This comprehensive care model is designed to support the overall well-being of each individual, promoting a sense of contentment and happiness.

Personalised Care and Attention

Each resident at West View is treated as an individual, with care plans tailored to their specific needs, preferences, and interests. This personalised approach allows us to provide a living experience that respects and honours each resident’s unique identity, making them feel truly at home.

Accreditations and Awards

West View has received numerous accreditations and awards, recognising the high quality and reliability of our care services. These accolades provide assurance to residents and their families that they are in capable and trustworthy hands.

Teresa Spires, Home Manager

 

" At West View, we provide compassionate, person-centered care in a warm, family-like environment where every resident feels valued."

   

  • Contact Us To Arrange A Tour, Or Request A Call Back
  • We Can Carry Out A Free, No Obligation Care Needs Assessment
  • The Care Assessment Can Be Carried Out Within 24 Hours Of Your Enquiry
  • We Will Ensure We Have Everything Ready For Your Welcoming

Services & Care

At West View, we offer a variety of care options tailored to diverse needs catering to all those in Leicester, Leicestershire and surrounding cities. Our Day Care Facilities provide stimulating environments for daytime support, while Respite Care offers temporary relief for both caregivers and individuals. For round-the-clock assistance, specialising in Dementia Care, our Residential Care Homes ensure continuous care and accommodation. Our commitment is to deliver compassionate and professional care, empowering individuals to lead fulfilling lives with dignity.

Facility And Amenities

Discover a blend of comfort and convenience with our range of facilities and amenities, thoughtfully designed to enhance the well-being and lifestyle of our residents.

Care Home Leicester Spacious Ensuite Bedrooms
Enjoy comfort and privacy with our generously sized ensuite rooms.
Care Home Leicester Variety of Social Spaces
Engage and socialise in our inviting communal areas.
Care Home Leicester Fully Planned Activity Schedule
Engage in a vibrant calendar of social and recreational activities.
Care Home Leicester Laundry and Housekeeping
Enjoy a clean and tidy living space with our comprehensive services.
Care Home Leicester Fresh and Tasty Meals
Delight in nutritious, chef-prepared meals daily.
Care Home Leicester Parking for Residents and Visitors
Hassle-free parking available for you and your guests.

FAQs

We offer residential, dementia care, day care, palliative care, physical disabilities and more; tailored to meet each resident's unique needs. We also cater for what may be classed as complex care needs. Potential residents go through a complimentary, no-obligation care assessment, which helps the West View team understand what resources, including staffing levels and equipment is required to be able to deliver exceptional care to loved ones.

West View has an Activities Coordinator which helps us offer a wide range of activities including arts and crafts, exercise classes, outings, and social events. West View residents also have access to a minibus which allows residents to visit a variety of planned outdoor activities and have a great time with the team. We believe this is instrumental in providing a home from home experience to all loved ones.

Our care plans are personalised and created in consultation with residents, families, and healthcare professionals. They take into account a variety of aspects from day-to-day activities such as dietary requirement and equipment usage, to longer term impacts from cultural backgrounds, likes and dislikes, preferences and so much more.

Our staffing levels are carefully maintained to provide personalised care, with ratios varying based on resident needs. Resident needs and impact on staffing levels are all taken into account during care assessments. There is a robust mechanism which helps us understand staffing requirements which are maintained at all times, in line with our HR, Recruitment and Staffing policies - allowing us to ensure there is always enough staff available to cater for the needs of loved ones.

Our Chefs prepare nutritious and also vegetarian meals tailored to individual dietary requirements and preferences, including special diets. We like to get to know loved ones, their likes and dislikes, which feeds into part of their care plan. This helps our Chefs cook meals that our residents truly enjoy and look forward to. Snack trolleys are also available throughout the day.

We have on-site medically trained colleagues and work closely with local healthcare providers to manage and monitor residents' health. Colleagues that administer medication are qualified and go through the correct level of training, which is monitored and maintained using audit systems and processes.

It is worth noting that families may be eligible for care provision at no cost to their loved ones. Costs vary based on the type of care and services required. We offer flexible payment plans and can discuss options during a consultation. If you would like to know more about costs associated to care at West View, please feel free to get in touch with us by calling 0116 296 0700, and we can arrange for a free, no-obligation care assessment service.

Residents are encouraged to personalise their space with familiar items for comfort and familiarity. We believe this is incredibly important to support the day-to-day lives of all our residents, acting as a reminder or a stimulant to the mind for memories and physical or emotional attachments to loved ones outside the care home.

We know that placing a loved one in a care home can cause concerns over protection and their security. West View goes above and beyond to provide reassurance to families and loved ones by ensuring there are robust audit processes, systems, and safe recruitment policies which protects and provides enhanced protection to our residents and our team. We also have CCTV and sound coverage in communal areas for added security measures.


Reviews

 

CQC Rating

Note: Since the CQC Inspection in February 2020, West View – Care Home Leicester has not only acted on all of the feedback received, however has gone above and beyond in improving even further, ensuring that all residents and the community remain supported with exceptional care. As per our internal measures, we are on track for an ‘OUTSTANDING‘ rating at our next inspection. If you have any questions or concerns, please feel free to give us a call on 0116 296 7744 and we would be more than happy to have a chat.