Making Noise For An Exceptional Win
Long Lea, a staple in the Nuneaton community known for it’s exceptional care to residents, achieves a fantastic result in their latest CQC inspection. Scoring a ‘GOOD‘ across all domains assessed, they were able to demonstrate why they are one of the most trusted homes in the community. The Midlands Care group are incredibly delighted to share this news about Long Lea – Care Home Nuneaton and look forward to celebrating this achievement with the residents and the community.
If you have any questions or would like to learn more about how Long Lea can support you, please feel free to call your team of healthcare specialists on 0116 296 0700, or Request a Brochure to find out more.
Long Lea – Care Home Nuneaton: 113 The Long Shoot, St Nicholas Park, Nuneaton, CV11 6JG
What is a CQC Inspection?
The Care Quality Commission (CQC) are an independent regulator of the health and social care sector in England. Their role is to ensure that providers, such as care homes, dentists, hospitals and GP practices are offering a safe, effective and responsive environment.
They focus on 5 key questions. Is the service Safe? Is the service Responsive? Is the service Effective? Is the service Caring? Is the service Well-Led?
How Did Long Lea Perform?
Long Lea – Care Home Nuneaton, proudly scored a ‘GOOD’ in all 5 areas.
Is the service Safe? – GOOD
Is the service Responsive? – GOOD
Is the service Effective? – GOOD
Is the service Caring? – GOOD
Is the service Well-Led? – GOOD
This means that Long Lea was able to showcase and illustrate at an unannounced CQC inspection, that they meet the standards set out by the CQC as a service provider. A ‘Good’ or ‘Outstanding’ rating is often a sign of a well-run, caring service which is something Midlands Care aims to uphold across all our homes.
Exceptional Colleagues at Long Lea
This significant achievement would not have been possible without the sheer hard work and dedication, demonstrated by the team at Long Lea. At the heart of the this success is Karen Holmes, Home Manager, and Lucy Gee, Deputy Manager; both of whom have played a large role in this success. They have worked with their amazing team to deliver amazing care, every single day, round-the-clock to 35 residents.
Each colleague and healthcare professional has truly demonstrated their skills, compassion and determination in ensuring that every individual in our home receives a safe environment, which a truly home from home feeling. Whether this is through the amazing care they offer, the warm relationships they foster with the loved ones, the fully planned and fun activity schedule, or offering delicious, nutritious and well-balanced home-cooked food. The results are because of the high standards that the team uphold every single day under the leadership of a truly caring management team.
Focusing On The Next Steps
The team at Long Lea are dedicated to continuing on this trajectory towards an ‘OUTSTANDING‘ service. They continue to prioritise Care, Colleagues & Community (the 3C’s). By prioritising the 3C’s, caring for our residents, investing in our colleagues and fostering meaningful relationships with the community, Midlands Care upholds its dedication to delivering exceptional, best-in-class and industry-leading level of service.
Visit Us Today – Book Your Tour
We would love to have you around at Long Lea – Care Home Nuneaton. There’s a reason why hundreds of others locally trust Midlands Care to provide care for their loved ones. We understand that making this decision is incredibly difficult, and that’s why we specialise in making this journey as smooth as possible for you and your family. Speak to your team of healthcare specialists to find out how we can support you by calling 0116 296 0700. Alternatively, you can Book Your Tour by clicking here. We hope to see you soon, and look forward to having the opportunity to making a positive impact in your search for care.