30th November 2024
Alston House; Rated ‘Good’ Across All Areas in Latest CQC Inspection
We are delighted to share the fantastic news that Alston House – Care Home Leicester, part of the Midlands Care family, has been awarded a Good rating across all areas in its latest Care Quality Commission (CQC) inspection. This recognition underscores the exceptional dedication of our team and our unwavering commitment to providing high-quality care for our residents.
A Significant Milestone in Challenging Times
For those familiar with the challenges facing the care sector, this achievement holds even greater significance. The CQC recently introduced a new inspection framework, which has sparked widespread discussion across the industry. These changes, while necessary, have created uncertainty for care providers navigating the new system.
However, during this inspection, it was encouraging to see the CQC adopt a more proactive approach, showing genuine effort to incorporate feedback from care providers like us. This collaborative shift reflects a promising step forward, allowing the sector to work together to uphold the highest standards of care.
Exceptional Teamwork at Alston House
At the heart of this success is the incredible team at Alston House. Every colleague has played a vital role in creating a safe, caring, effective, responsive, and well-led environment for our residents. Their compassion, skills, and determination shine through in everything they do.
The team at Alston House has truly demonstrated their exceptional commitment to care through this achievement. Each colleague brings their skills, compassion, and determination to create a home where residents feel secure, respected, and valued. Whether through the personalised care they provide, the warm relationships they foster, or the engaging activities tailored for all; their contributions are invaluable. This success is a reflection of their teamwork, resilience, and the high standards they uphold every day.
The Importance of Community and Collaboration
Alston House’s success is also a reflection of the strong community we strive to build. Families, friends, and residents are all part of the journey, and their feedback continually helps us to improve and innovate. It is through this collaborative spirit that we have been able to achieve such a significant milestone.
To learn more about one our fantastic tree-planting initiative in working with the families and wider community as part of our ESG agenda, click here.
Our Commitment to Excellence
At Midlands Care, we remain committed to delivering exceptional care across all our homes. This latest rating is not just a recognition of Alston House’s excellence, but a reflection of the core values that guide us every day.
We would like to extend our heartfelt congratulations to the entire team at Alston House for their hard work, professionalism, and passion. This result is thoroughly deserved and a proud moment for everyone involved.
Focused on the 3C’s: Care, Colleagues, and Community
As we celebrate this achievement, our focus remains firmly on our priorities that underpin everything we do: care, colleagues, and community. By prioritising outstanding care for our residents, fostering a supportive environment for our team members, and building meaningful connections within the wider community, we are committed to ensuring long-term excellence in every aspect of our work.
Contact Details for Alston House
If you are interested in learning more about Alston House – Care Home Leicester. You can contact Alston House on 0116 291 5601, or alternatively click here to Book Your Tour!