By Shyamal Raja  15.05.23   18.41

As we continue to witness rapid technological advancements, I wanted to share some thoughts on how artificial intelligence (AI) might shape the care industry’s future. While I see its potential as somewhat limited, I am glad for the opportunities it presents.

One possible scenario involves an AI-powered medication system communicating with an AI-modeled pharmacy. Another could see daily notes for service users being generated by AI based on carers’ completed charts. Furthermore, imagine a care plan that updates itself through an AI module interpreting data inputted into charts, or even eliminating the need for charts altogether by providing home managers with actionable reports.

Will an AI system be able to communicate with the GP (Who might also be using AI systems). Will the two AI systems collaborate to take the best possible action before updating the care plan and letting staff know?

AI could also predict when someone will likely experience a fall and take preventive measures using real-time data with instructions for care staff. This raises the question of whether future assistive technology will incorporate artificial intelligence. Additionally, we must consider the role AI will play with regulators. For instance, will regulators have AI-powered systems capable of taking enforcement action when required?

Will an AI system have the ability to understand changes in legislation and implement audits better than a human? I think so! – It might also be able also to monitor and take action faster than a human could!

These advancements are both incredible and unnerving, straying far from a person-centred approach yet closely aligning with the new reality. The impact of technological and AI advances on care is difficult to predict, but it is fascinating to consider the possibilities we may see in the future.

In our industry, I believe AI could bring significant advancements, such as improved diagnostics, personalised care plans, and increased efficiency in administrative tasks. However, it also raises concerns about the loss of human touch and empathy in caregiving.